Terms & Conditions

1. Acceptance of Terms

By accessing or using the First Aid For All website, enrolling in our courses, or using any of our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use our website or services. We reserve the right to modify these terms at any time; continued use after changes constitutes acceptance.

2. Use of Our Services

Our services include first aid and CPR training, certification programmes, and related educational content. You agree to:

• Provide accurate and complete information when registering or enrolling.
• Use the services only for lawful purposes and in accordance with these terms.
• Not misuse, copy, or distribute our course materials, certificates, or content without written permission.
• Attend scheduled sessions and complete assessments as required for certification.
• Notify us promptly of any change in your contact or identification details.

3. Enrolment and Payment

Course enrolment is subject to availability and acceptance. You must pay the applicable fees as stated at the time of booking. Payment terms, including refunds, are governed by our Refund Policy. We reserve the right to cancel or reschedule courses; in such cases, we will offer a refund or alternative date as per our policy. Certificates are issued only upon successful completion of the course and assessment requirements.

4. Intellectual Property

All content on this website and in our courses—including text, graphics, logos, images, videos, and course materials—is the property of First Aid For All or our licensors and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or create derivative works without our prior written consent. Use of our materials is limited to personal, non-commercial use in connection with your training.

5. Prohibited Conduct

You must not:

• Use our services for any illegal or unauthorised purpose.
• Impersonate any person or entity or misrepresent your affiliation.
• Attempt to gain unauthorised access to our systems, networks, or other users' accounts.
• Transmit viruses, malware, or any harmful code.
• Harass, abuse, or harm other participants or our staff.
• Use our certification or branding in a manner that suggests endorsement without our permission.

6. Disclaimer of Warranties

Our services are provided "as is" and "as available." We do not warrant that the website or courses will be uninterrupted, error-free, or free of harmful components. Training and certification are for educational and preparedness purposes; we do not guarantee outcomes in real-life emergencies. Please refer to our Disclaimer page for full details.

7. Limitation of Liability

To the fullest extent permitted by law, First Aid For All and its officers, trainers, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, including but not limited to loss of data, business, or profits. Our total liability for any claim shall not exceed the amount you paid for the relevant course or service in the twelve months preceding the claim.

8. Indemnification

You agree to indemnify, defend, and hold harmless First Aid For All, its affiliates, and their respective officers, employees, and agents from and against any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your use of our services, your violation of these terms, or your violation of any third-party rights.

9. Governing Law and Disputes

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any dispute arising out of or in connection with these terms or our services shall be subject to the exclusive jurisdiction of the courts of India. We encourage you to contact us first to resolve any concern amicably.

10. Severability and Waiver

If any provision of these terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.